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Dealing with Plumbing Emergencies: Steps to Take Before the Plumber Arrives


Plumbing emergencies can be stressful and cause significant damage to your home if not addressed quickly. While calling a professional plumber is crucial, there are some steps you can take before they arrive to mitigate the situation. In this blog post, we’ll discuss the key steps to follow when dealing with a plumbing emergency.

  1. Turn Off the Water Supply
  • Locate and shut off the main water valve or the nearest isolation valve
  • Minimize water damage by stopping the flow of water as quickly as possible
  1. Assess the Severity of the Problem
  • Determine if the issue is localized or widespread
  • Identify the source of the problem if possible
  • Prioritize safety; avoid electrical hazards or potential structural damage
  1. Turn Off the Water Heater
  • Shut off the power supply to your water heater (gas or electric)
  • This helps prevent damage to the unit or a potential explosion due to pressure build-up
  1. Address Minor Leaks and Drips
  • Temporarily contain small leaks by placing buckets or towels to catch water
  • Use plumber’s tape or epoxy putty as a temporary fix for minor pipe leaks
  • Remember, these are temporary solutions; professional repair is still necessary
  1. Open Drains and Spigots
  • Redirect water by opening outdoor spigots and indoor drains
  • This can help alleviate pressure in the plumbing system and minimize damage
  1. Document the Damage for Insurance Purposes
  • Take photos or videos of the affected areas
  • Keep records of any damage to your home or belongings for insurance claims
  1. Clear the Area for the Plumber
  • Move furniture, personal belongings, and valuables away from the affected area
  • Create a clear and safe workspace for the plumber to perform repairs
    Create a clear and safe workspace for the plumber to perform repairs
  1. Stay Calm and Communicate with Your Plumber
  • Provide as much information as possible about the issue
  • Describe any steps you’ve taken to address the problem
  • Follow the plumber’s advice and recommendations


While plumbing emergencies can be overwhelming, taking these steps before the plumber arrives can help minimize damage and stress. Always remember to act quickly, prioritize safety, and rely on professional assistance to ensure the best possible outcome for your home and plumbing system.

Louw Bros Plumbing: Your Trusted Partner for Comprehensive Plumbing Solutions

With branches in Cape Town, Plettenberg Bay, and Knysna, Louw Bros Plumbing offers a wide range of expert services, from leak detection and geyser installation to drainage maintenance and emergency repairs, ensuring the highest quality and customer satisfaction across South Africa.